Frequently Asked Questions
Who are Solar Leisure Vehicles?
Based in Hampshire, Solar Leisure Vehicles Ltd are a used motorhome and caravan buying and selling service covering Hampshire and surrounding areas. We are also the Hampshire, Surrey, West and East Sussex Broker for MotorhomeDepot.
We are fully compliant with the 'Consumer Rights Act 2015' and GDPR compliant.
Is my valuation accurate?
When disclosing information about your vehicle, make sure we know everything about it including service history and condition inside and out. We are only able to provide a valuation or offer based on what we can see or know about your vehicle.
Who inspects my vehicle?
If we are buying your vehicle, we will inspect it thoroughly inside and out. We ask sellers to ensure leisure batteries are charged. Gas and water should also be ready to be switched on for kitchen, bathroom and heating. If mains are available, we would like to test this also.
What if my vehicle isn't as described?
We provide our offers in good faith and rely on the information the seller has provided. If a vehicle is not as described and repairs need to be carried out accordingly, we will make a new realistic offer immediately.
If you are not sure about the condition, you are able to bring your vehicle to us to assess completely free of charge.
I'm abroad or unable to store my vehicle
Check whether we have space to market your vehicle on your behalf. We cater for a lot of sellers who live abroad and completely handle their sale and payments on their behalf. Service fees may be applicable.
What is required of the seller?
All we ask is that the vehicle is in good condition with a good service history and a current MOT. We can even Broker vehicles on a SORN. The vehicle should be clean and tidy both inside and outside ready for photography. Let us know if anything isn't working or if there is damage or damp as this effects the price we would put to market or indeed a buyer offer.
Viewing a vehicle to buy
We request all buyers to view before purchasing. Vehicles are formerly or may still be owned and buyers must make adequate checks and inspections to satisfy themselves they are happy with the style and condition of the vehicle. You may wish to carry out an assisted inspection with an independent provider which we welcome. If you require delivery after a viewing, we are happy to recommend a delivery company or make alternative arrangements where possible.
Documents, tax & private plates
When selling, we require visibility to service records, V5 and any other items such as manuals if you have them. Change of ownership is easily carried out online with DVLA for motorhomes and CRIS for caravans. Tax is no longer transferable and is reclaimed for the remaining months during de-registering from a vehicle.
If you are looking to keep a private plate, please inform us prior to a sale as re-registering can take time and is preferably carried out prior to change of ownership.
How do you pay me?
Sellers are paid upon the sale being agreed with a buyer. Funds are transferred via us to ensure your settlement is safely received prior to handover.
If you have finance, we will settle the outstanding balance with the finance house directly and any residual will be paid into your account. We require a current settlement letter at time of sale.
What is your shipping policy?
No request is the same, so please get in touch to discuss your individual requirement for collection or delivery.